Frequently Asked Questions
Find answers to the most asked questions. You can also visit the My Scholarship Central YouTube channel for demonstration videos.
I completed the general application. Is that all I have to do?
No. The next step is to apply for specific scholarships and/or interest-free loans. There are no scholarships awarded from the General Application. To apply for a specific scholarship/interest-free loan, select Opportunities in the blue bar at the top of the page. Then select Recommended to see opportunities where you meet the basic requirements. You can see all opportunities by clicking Opportunities – Ours. These are the scholarships that you can apply to directly on the website.
If you see an opportunity you would like to apply for, click the orange Apply button. You will then answer additional questions that are for that opportunity only. Click the orange Submit button on the bottom of the page when you have completed the application.
You must apply for specific scholarship opportunities for be eligible for funding.
Click Opportunities – External for a resource list of regional scholarships that do not use My Scholarship Central to collect applications. You can link to the websites of these organizations for more information.
When is the deadline to submit an application?
Each scholarship provider sets their own deadline. Review the scholarship details section for deadline information. The system will not accept any applications after 11:59 pm on the deadline date.
Will I receive a confirmation email when I submit an application?
No, but you can check the status of any application by logging into the system. Your home page will show all of your applications. The status of each application is shown on the bottom left of that application’s box.
When will I be notified of the decision?
You can check the status of any application by logging into the system. Your home page will show all your applications. The status of each application is shown on the top right of that application’s box. Each scholarship provider sets their own notification process. All providers will either email an award notification, call you, or mail an award letter.
Can I receive more than one scholarship?
Yes, it is possible that more than one provider will select you as a recipient if you apply for multiple opportunities. We encourage students to apply for any and all opportunities for which they are eligible.
What documents do I need in order to complete my online application?
You will need your most recent transcript to complete the General Application. This can be an official or unofficial transcript.
Some opportunity applications might require one or more of the following documents:
– Official transcript
– FAFSA Submission Summary: The FSS is the document resulting from the completion of the Free Application for Federal Student Aid (FAFSA). The FAFSA may be filed online at http://www.fafsa.ed.gov.
– Financial Aid Offer Letter from the college you plan to attend.
– ACT/SAT report (if not included on your high school transcript)
– Resume
– Acceptance letter from the college you plan to attend
PDF is the preferred format for uploaded documents.
How do I upload a document?
This video shows how to upload a document to My Scholarship Central.
If I receive a scholarship one year, will I automatically receive an award for the next year?
Not necessarily. If the opportunity description states that it is renewable, you will be awarded next year if you meet the renewal criteria and submit a renewal application.
How can I find out if my references are complete?
You can check on the status of your references by logging in to your account.
Click References in the blue bar at the top of the page.
If the status of a particular reference is “requested,” that means they have not submitted a reference. Click “resend” to send the request again. Make sure you have the correct email address for your reference.
Please follow-up with your reference personally and make sure they received the email request.
This video explains the reference process.
How do I reset my password?
Visit https://stlouisgraduates.academicworks.com/users/sign_in
Select the correct tab – either Applicants and Administrators or References and Reviewers
Click Trouble Signing In on the bottom left
Enter your email address
Click Recover Password
If you do not get a password recovery email, contact [email protected].
I am locked out of my account. What do I do?
If you are locked out, wait 1-2 hours and try logging in again. You may also need to reset your password, but resetting your password will not unlock your account early. If you still can’t log in, contact [email protected].
I never received an email confirming my account. How can I access My Scholarship Central?
First check your spam/junk folders and any filters on your email to make sure the message was not blocked. Confirmation emails come from [email protected]. If you did not receive a confirmation email, contact [email protected].
I have a new email address. How can I change the email on my account?
Please send your new email address to: [email protected]
We will update your account and notify you when you can log in with your new email address.
What browsers does My Scholarship Central support?
My Scholarship Central works best with the latest version of:
– Google Chrome
– Mozilla Firefox
– MS Edge
– Apple Safari
I am a scholarship reviewer or providing a letter of reference and I have a question. Who can I contact?
You can email [email protected] with your question.